Vacancies

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Air Mauritius

Airport Supervisor (Permanent) Gauteng- Johannesburg -Airline
Publication: 28 Mar 2022

Job Description

Airport Supervisor Based at O R Tambo International Airport
 
Reporting to the Airport Duty Officer, the Airport Supervisor will be responsible for the safe and secure handling of Air Mauritius flights at O R Tambo International Airport while ensuring a high level of service delivery standard to passengers.

Availability

ASAP

Required Qualifications

Requirements
  • Matriculation – Grade 12
  • Minimum 5 years’ airport handling experience of which 2 must be in a supervisory position of a safety critical function.
  • Be conversant with Airside Ramp Safety, DGR and Aviation Security Procedures.
  • Good knowledge of IATA SGHA procedures is advantageous.
  • Ability to operate independently within the guidelines stipulated in the Air Mauritius GOM – Ground Operations Manual.
  • Strong customer service skills
  • Understanding & knowledge of:
  • IATA Dangerous Goods Regulations,
  • Airside Safety Awareness
  • Security Awareness
  • Ground Operations
  • Weight & Balance
  • Understanding of CAA, ICAO, IATA and ACSS guidelines
  • Knowledge of passenger check-in and baggage Handling
  • Reservations, Ticketing and Amadeus knowledge also compulsory
  • Computer/IT Skills, good working knowledge of Microsoft Office (Outlook, Excel, Power Point, Word). 
  • Excellent verbal & written communication skills and a command of the English Language.
  • French an advantage.
 Responsibilities
  • Ground handling Liaison and actions, manage GHA teams effectively and monitor performance during the flight.
  • Oversee ramp operations with the primary objective to stop/prevent any unsafe acts in close vicinity or around the aircraft.
  • Ensure only trained and qualified ground handling staff are assigned on MK flight.  
  • Proactively contribute to safety and service improvement initiatives.
  • Deliver pro-active and timely service recovery by liaising with the Duty Officer.
  • Handle any disruptions to check-in process effectively. Keep customers informed of any delays as instructed
  • Complete all pre & post departure flight documentation, reporting and statistical data.
  • Execute all reservations & ticketing requirements i.e. EMD’s.
  • Actively promote any MK offers to customers, as applicable
  • Ensure MK branding and signage visible in relevant areas
  • Depute the Duty Officer whenever required.

Location

Johannesburg

General Details

Please note you work undefined hours as per the operational requirements of the airline.
 
  • Only qualifying candidates may submit a CV by email to recruitment_mkhr2@airmauritius.com
    with copy to agoddard@airmauritius.com (click on the "Apply Now" button) by no later than close of business on 08 April 2022. Air Mauritius reserves the right to reject profiles that do not meet the minimum level of requirement.  Applicants must have South African Citizenship. We conform with the Employment Equity Act.

Application details

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