Vacancies

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Tourvest Travel Services

Senior Travel Consultant (Permanent) Western Cape- Bellville or Foreshore -Retail
Publication: 13 Jul 2022

Job Description

REISSUING TICKETS, RESERVATIONS AND REFUNDS:
  • Knowledge and work on the Amadeus 
  • Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc.
  • Accurately complete all reissues
  • Ability to complete all refunds accurately
  • Ensure corporate fares are utilized
  • Knowledge of Africa and International destinations is critical
  • Knowledge of AeTM, Travelit a plus
QUALITY CONTROL (QC) & RESERVATIONS:
  • Limited QC rejections
  • Ability to accurately conclude multi-sector/round the world reservations
  • Clearing of Dashboards
  • Clearing of TRF;s
  • Clearing of Q’s
PROFIT PERFORMANCE:
  • Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
  • No tickets to be on the uninvoiced ticket list
  • Cost conscious 

Availability

Immediate

Salary

TBA

Required Qualifications

  • Matric Qualification
  • Relevant Travel Diploma
  • Amadeus
  • Six (6) years or more in a similar role
  • Beginners and intermediate and advance fares course
  • Ticket reissue course
  • Business with charm and savvy (Excl External Applicants)
  • Customer service course
  • Sound geographical knowledge
  • Sound visa knowledge

Location

Bellville or Foreshore

General Details

Job Challenges:
  • Ability to handle pressure and volume
  • Offering a consistent extra mile service while adhering to the SOP and SLA
  • Client retention
  • Assist junior staff

Application details

Contact Name :Nastassja Naidoo

Contact Phone:011 790 0000

Apply Now