Vacancies

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Infusion Consulting

Junior Consultant (Permanent) Western Cape- Cape Town -Retail
Publication: 22 Jan 2013

Job Description

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Company. Ensure the ongoing of all encompassing viability of the Company division.
 Knowledge and able to work on the Amadeus/Galileo GDS
 Ability to issue full domestic reservations including hotel, car, air, transfer, B&B etc
 Ability to accurately complete domestic reissues
 Ability to complete all refunds accurately
 Ensure corporate fares are utilized
 Limited QC rejections
 Understanding and adhering to the clients’ travel policies and procedures
 The ability to advise the solution to the problem
 A client centric mentality, with consistent extra mile service
 Ability to build relationships with company s clients
 Immediate attention to any client complaint
 Adhere to the company /client turnaround times

Availability

Immediately

Salary

R7K - R8K CTC

Required Qualifications

 Matric Qualification
 Travel Diploma
 Minimum 2 years experience with at least 1 year being in a junior role in a similar organisation
 Computer literate: Word, excel


KNOWLEDGE

 Beginners fares course
 Ticket reissue course
 Ticketing course
 Business with charm and savvy (Excl external Applicants)
 Customer service course
 Sound geographical knowledge of SA and Africa
 SAM and AGM course

Location

Cape Town

General Details

 Personal management/responsible
 High performance culture
 Strong telephone and communication skills
 Take control of one’s own work station
 Accepting responsibility for your work and that of colleagues
 Trustworthy
 Teamwork and enthusiastic
 Total accountability beyond your area of responsibility
 The ability to accept criticism and rectify
 Solution Driven
 Accept challenges
 Deadline driven
 Integrity
 Commitment to quality
 Passion to learn and succeed

Application details

Contact Name :Nomsa Mathebula

Contact Phone:0114653944

Apply Now