Vacancies

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Professional Career Services

Rates & Tourplan Manager (Permanent) Gauteng- Johannesburg North -Other
Publication: 22 Feb 2023

Job Description

Management of Tourplan System Content:

  • Ensuring Tourplan content is fully up-to-date and accurate at all times:
  • Rates, offers, child rates, group rates, value adds, etc.
  • Trading terms, policies, property includes/excludes, etc.
  • Supplier information, contact details, etc.
  • Overseeing the loading and checking of the above into Tourplan within specified deadlines
  • Ensuring rate loading policies and procedures are strictly adhered to
  • Ensuring the best-practice and procedure documentation is up to date
  • Identifying process changes to optimize loading efficiency and accuracy
  • Assisting with Tourplan content-related projects

 Management of Rate loading team:

  • Day-to-day management of rate loading team, their capacity and their outputs
  • Management of rate loading logging, delegation, and query resolution

Reporting on team performance, including:

Turnaround times

Rate loading errors

Number of suppliers loaded

  • Team leave approval and appraisals
  • Interviewing and hiring new staff
  • Training new staff joining the team, and conducting ongoing training to develop team members
  • Ensuring that the team has the necessary resources and training/mentoring to perform at their peak

Ownership of integration and alignment:

  • Ensuring alignment of content-loading process 
  • Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team

Availability

Immediately

Salary

Negotiable on experience

Required Qualifications

  • Minimum 4 years’ experience in a tour operating support / system environment
  • Management of a team an advantage

  • An excellent working knowledge of Tourplan

  •  Understanding of product contracting, including commission and mark-up / discounting structures

Location

Johannesburg North

Application details

Contact Name :Nono Mantjiu

Contact Phone:0117893337

Apply Now