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Uwin Iwin Incentives

Senior Account Manager: M.I.C.E (Permanent) Western Cape- Cape Town (Home – based position) -Retail
Publication: 06 Jul 2023

Job Description

This role requires working with internal and external suppliers and an internal team. It is a client facing role, and you are expected to be resourceful, creative and confident.

Availability

ASAP

Salary

Negotiable with commission

Required Qualifications

Skills required:
  • Matric with post Matric qualification relevant to the travel industry
  • Extensive experience in an account management role (specifically incentive travel)
  • Microsoft Office including Excel & Powerpoint (advanced experience essential)
  • Passion for MICE industry
  • Well organized and efficient time management skills
  • Business savvy and sales driven
  • Strong operational skills
  • Detail oriented
  • Creative and driven for excellence
  • Having a passion for delighting clients
  • Drive for excellence
  • Good interpersonal skills
  • English and Afrikaans – well spoken and written
  • Good business acumen
  • Ability to work as a key member of the team
  • Own reliable vehicle essential
  • Independent, problem-solver and must take initiative

Location

Cape Town (Home – based position)

General Details

Key Outputs 

  • Maintain a professional attitude and appearance as a representative of the company at all times.
  • To ensure that the requirements of the brief and client are met in an accurate and creative way.
  • To ensure that all internal and external deadlines are met timeously and efficiently.
  • To ensure that all quotations / costings are accurate and error free.
  • To formulate unique and creative travel incentive proposals for new and previously used destinations for presentations to clients.
  • Provide a comprehensive presentation of your proposal to your client.
  • Efficient and accurate processing of client documentation for incentive trips which includes the issuing of domestic and international air tickets, visa correlation, itineraries, travel insurance etc.
  • To ensure smooth onsite implementation of the incentive by providing efficient tour leading services which includes but not limited to crisis management, emergency budget  management , hospitality services,  baggage  control and efficient liaison with suppliers.
  • To develop and maintain an ongoing high standard of customer service including good interpersonal relationships with clients.
  • To ensure profitability on all files by means of timeous invoicing and collection of monies exchange rate and payment control and negotiations with suppliers.
  • Effective liason and relationship building with international regional and local suppliers.
  • All administration, record keeping, invoicing, reconciliation’s and reporting related to the clients and your daily functions.
  • Assist in improving sales for the division by following up on proposals presented to clients and by forwarding contacts to the sales department.
  • Any agreed upon adhoc work requirements in order to provide customer satisfaction.

Application details

Contact Name :Kele

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