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Wings Travel Management

Groups/MICE Travel consultant (Permanent) Gauteng- Johannesburg -Retail
Publication: 22 Jan 2024

Job Description

  • Process and respond promptly to all group travel requests ensuring that client specifications and SLA requirements are met.
  • Ensure that clients are informed at first contact of all travel requirements – specific to destination.
  • Carefully check all documents for accuracy and quality, and submit to the clients within prescribed time frames.
  • Understand and apply all technology used for operational effectiveness.
  • Apply fare and system knowledge in order to source the most cost effective fares.
  • Process all visa requirements, where applicable.
  • Continuously check and/or monitor changes to client profile sheets (CPSs) or passenger profile sheets (PPSs), update and advise line manager.
  • Clear own Q at least three times a day.
  • Utilise preferred suppliers for provision of services, where possible.
  • Proactively monitor industry related issues and advise clients accordingly.
  • Understand and apply Wings’ specific policies and procedures.
  • Report all incidents affecting / involving clients and take regular guidance from Line Manager.

Availability

Immediately

Salary

Market Related

Required Qualifications

  • Diploma in Travel and Tourism
  • GDS experience on Sabre/Amadeus mandatory
  • Must have proven experience in the travel industry, specifically booking and ticketing group travel
  • Excellent fare and ticketing knowledge
  • Strong negotiation skills

Location

Johannesburg

General Details

Minimum 5 years’ in TMC

Application details

Contact Phone:+27105003100

Apply Now