Vacancies

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Duma Travel

Intermediate Consultant (Permanent) Gauteng- Pretoria -Retail
Publication: 05 Nov 2014

Job Description

General Purpose

To create/change/cancel Domestic/Regional/ International Travel Bookings including air and land arrangements for business and personal travel.

Key Tasks and Responsibilities

Accurate Domestic/Regional/International Travel Bookings on GDS and Internet
* Excellent Domestic/Regional/International Airfare knowledge on GDS and Internet
* Nett remit, IT fares and manual fare builds
* Process refunds
* Advising clients about passports, vaccinations/health requirements, visa, foreign exchange and travel insurance
* Updating client profiles on GDS
* Meeting sales targets as set out by the travel manager
* Providing customer itineraries for all travel bookings
* Ensure travel orders/written confirmation are received in advance for all bookings before processing
* Up to date/accurate invoicing of air tickets every day
* Vouchers created for all land bookings
* Liaising with suppliers
* Undertaking general administration
* Dealing with Complaints
* Using and updating IT skills
* Assist Junior staff

Core Competencies

Excellent Communication skills (written and verbal),
* Ability to relate to staff at all levels,
* Copes well under pressure,
* Knowledge of frequent flyer systems,
* Team Player,
* Attention to detail/ walk the extra mile ,
* Multi task, and Time Management

Availability

1 month notice

Salary

Negotiable

Required Qualifications

Education & Training

Degree, Diploma in Travel and Tourism or equivalent qualifications

Knowledge and Experience

+ 3 years Consulting experience. Galileo, Quicktrav, paper trail and Microsoft word ,excel and outlook

Location

Pretoria

Application details

Contact Name :Cindy Mkhize

Contact Phone:0860004298

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