Vacancies

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American Express Travel

Senior Consultant (Permanent) Eastern Cape- Port Elizabeth -Retail
Publication: 11 May 2015

Job Description

An outgoing person that enjoys working within a team. Able to handle pressure as this is a demanding position. Working hours: To be aligned according to the African Countries office hours

Availability

ASAP

Salary

Neg

Required Qualifications

Matric Qualification Travel Diploma Minimum 6 years experience with at least 4 being in a senior role in a similar organisation Beginners and intermediate and advance fares course Ticket reissue course Ticketing course Super User course Business with charm and savvy (Excl External Applicants)Customer service course Sound geographical knowledge Sound visa knowledge SAM and AGM course

Location

Port Elizabeth

General Details

Knowledge and work on the Amadeus/Galileo GDS  Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc  Accurately complete all reissues  Ability to complete all refunds accurately Ensure corporate fares are utilized Limited QC rejection  Ability to accurately conclude multi-sector/round the world reservations/ Good knowledge of International African Fares Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings  No tickets to be on the uninvoiced ticket list  All ECC charges invoiced out the following day  All vouchers correctly issued and emailed to the client and supplier Cost conscious for both TTS and the client Understanding and adhering to the clients’ travel policies and procedures  The ability to advise the solution to the problem  A client centric mentality, with consistent extra mile service  Ability to build relationships with TTS clients  Immediate attention to any client complaint  Adhere to TTS /client turnaround times

Application details

Contact Name :Nomsa Mathebula

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