Vacancies

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Club Travel

Debtors Clerk (Permanent) Western Cape- Cape Town CBD -Other
Publication: 18 Jun 2015

Job Description

  • Answer telephone in 3 rings in a clear and friendly voice.
  • Run weekly period statement 
  • Run monthly Detailed 739 Commission report.
  • Check and balance period statement to Commission Report.
  • Check Bank statement daily for monies received from clients who pay via EFT.
  • Receipt monies to correct client account.
  • Allocate payment to correct invoices as per remittance advice received from client.
  • Run journals daily.
  • Acknowledge receipt of e-mailed queries / complaints within 1 business day.
  • Ensure timeous resolution of queries so as to ensure prompt payment.
  • Ensure that all commission received by various operators are distributed to Independant Travel Consultants (ITC's).
  • Check daily list of cash tickets issued by ticketing to ensure that tickets are paid for.
  • Phone clients to collect money.
  • Ensure Team Leader/operations Manager is kept up to date with any queries / complaints that may impact on receiving timeous payment.
  • Follow-up with Ticketing and BSP regarding any outstanding Refunds payable to ITC’s.
  • Ensure that the Team Leader receives a consolidated age analysis with comments by due date as stipulated by the Team Leader.
  • Reconciling of Company Credit Card Statements. 
  • General administration including filing of all relevant debtors’ documentation.
  • Assist where needed within the department.

Required Qualifications

  • Outgoing and approachable with excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Knowledge of credit control and debt collection.
  • Computer literate.
  • Attention to detail.
  • Ability to excel under pressure.
  • Excellent organisational skills.
  • Team player Key Measures.
  • 360 degree Performance Appraisals with manager, clients and colleagues.
  • Debtors statements to be sent to clients by 5th of every month.
  • Query resolution within 24 hours.
  • Debtors age analysis.

Location

Cape Town CBD

General Details

http://clubtravel.external.erecruit.co.za

Application details

Contact Name :Wardah Smith

Contact Phone:021-9707777

Apply Now