Vacancies

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American Express Travel

Senior Consultant (Permanent) Western Cape- Cape Town -Retail
Publication: 18 Aug 2015

Job Description

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. Ensure the on-going all-encompassing viability of the Tourvest Travel Services division.

Availability

ASAP

Salary

Neg

Required Qualifications

  • Matric Qualification

  • Travel DiplomaMinimum 6 years experience with at least 4 being in a senior role in a similar organisation

  • Beginners and intermediate and advance fares course

  • Ticket reissue course

  • Ticketing course

  • Super User course

  • Business with charm and savvy (Excl External Applicants)

  • Customer service course

  • Sound geographical knowledge

  • Sound visa knowledge

  • SAM and AGM course

  • Travelit knowledge is an advantage

 

Location

Cape Town

General Details

 

  • Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings

  • No tickets to be on the un-invoiced ticket list

  • Cost conscious for both TTS and the clientAlignment to all TTS polices/procedures found on Dashboard

  • Fully conversant with the paperless procedureFull alignment to the TTS Standard Operating Procedures

  • Full understanding of the SOP  manualFully conversant with preferred partners both of TTS and the client

  • Ability to update all travelers profilesKnowledge and work on the Amadeus/Galileo GDS

  • Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc.

  • Ability to accurately conclude multi-sector/round the world reservations

  • Accurately complete all reissues

  • Ability to complete all refunds accurately

    Ensure corporate fares are utilized

  •  

  • All ECC charges invoiced out the following day

  • All vouchers correctly issued and emailed to the client and supplier

Application details

Contact Name :Yolande Malebo

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